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You are trying to log into your email by using <username> on UCSB Connect, but can't.


The reason you can't, is because your email is considered an alias to your address.

The address is considered the primary login for all your email accounts, which includes the address as well.

If you wish to have your UCSB Connect Account to use a specific email address as the default, please refer to the following:

I created an @<department> account, but it shows up as