You log onto your engineering account via your Mail Client or through the UCSB Connect Webmail and you have no e-mail.
Even when you send mail to the account, you see no e-mail on your Engineering account.
The possible cause is that you may have your mail forwarded to another address, but not having it save leave a copy on your UCSB Connect.
The easiest way to fix it is to do the following:
This should now allow you to see future emails sent to your Engineering Account.