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 Table of Contents


This is meant to be a helpful list of links, not a replacement for attending orientation. This is simply the most commonly asked for information in one handy location. Please contact your departmental representative for more detailed help and instructions.

Some Common Questions and Answers That Can Be Found in Our Knowledge Base

Is there once single location where I can check my Engineering Email, manage my account, and find helpful information?

You can find it at Engineering Computer Infrastructure Home Page -

What is my College of Engineering Account (COE)?

The College of Engineering Account is how you sign onto engineering computers, get access to software and help.

It is different from your UCSBnetID, which is at the campus level.

See Who is eligible for an account on College of Engineering computers? and Computer Use Policy

Where do I go to create my COE account?

If you are employed by the College of Engineering or enrolled in College of Engineering classes it may be possible to create an account with your UCSBNetID and password at

You cannot create an account if you already have one.

If you are unable to create an account you will need your advisor, a staff member or the department MSO to create an account invitation for you at

Please note that there is up to a two week delay between when you sign up for classes and when you show up in the College of Engineering's system.

Accounts that are expired but not yet deleted will be renewed in the same timeframe.

What should I set as my incoming and outgoing mail server in my email client configuration?

Please refer to What should I set as my incoming and outgoing mail server in my email client configuration?

There is no email on my Engineering account / Forwarding Mail.

Please refer to There is no email on my Engineering Account.

I am off-campus or on wifi, how can I use computer resources that are restricted to campus IPs.

Please refer to VPN FAQ

What software can I get for free?

Please refer to  Where can I get software? and Alternatives to Digital Piracy 

This list only applies to the College of Engineering.

Individual departments may have additional software for department members.

Is there information about the College of Engineering Labs?

For CS, there is Introduction to the COE Labs - COELabs.pdf

Also Instructional Labs and Where are the ECI Labs?

Don't see it here?

More information is in our Knowledge Base.  Please take a look at

Non Engineering Sites I Should Know About

Where am I and How do I get where I need to go?

UCSB Interactive Map - or Static Map:

Virtual tours (not same as guided tour on interactive map) -

I need more space to store files?

Collaborate Box -

Google Drive -

Where can I get training?

UCSB's subscription -

UC Learning Center -

Where can I check my admissions status?

UCSB students can check the status of their admission at the Student Affairs Admissions portal.  


UCSB does not use SMS/Text messages to convey admissions information. Be wary of scams!

Where new employees get Human Resources at the campus level?

Human Resources -

Where I can park and how much?

Transportation and Parking Services -

Where to activate your UCSBnetID and find people

UCSB Identity -

UCOP Computer Policy for Everyone and All Devices


UCSB Campus Level (non-Engineering) IT Resources

UCSB IT: IT Security for Students

UCSB IT: IT Security for Faculty and Staff

New Employee Checklist

Checklists for New Employees:

Be sure to talk to your hiring department and HR representative, fill out your paperwork, go to training, activate your UCSBnetID, and get your UCSB Access ID card.