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Problem

You are having issues with your umail(.ucsb.edu) account.

Answer

Unfortunately, ECI and the College of Engineering has no control or access with the UMail system.

UMail Support is located here:

http://www.umail.ucsb.edu/help

Note

UCSB's umail system has migrated to UCSB Connect at the end of Summer of 2018.

Support for umail will be handled by Connect Support at http://www.connect.ucsb.edu/help/request

For more information, please refer to http://www.umail.ucsb.edu/u-mail-migration

Expiring Umail Accounts


If you are a post-doc or other non-traditional student and receive an email stating your umail is expiring, but still need said email for educational related purposes, you will have contact your primary department

  • If you need access to any other service that uses a UCSBnetID  to sign in, you will have to renew your UCSBnetID at your home department
  • Your home department is either your primary academic department or for those getting paid, the department whose funds are paying you
  • ECI and the College of Engineering are not considered home departments by UCPATH or PAYROLL, for UCSBnetID renewals we can only direct you to your home department.